2 results found
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Additional ticket details
It's not possible to see name and contact details on technician solving the ticket.
1 voteHi,
Thanks for your feedback!
We have discussed your request and for the time being we will not publish any personal details on technicians.
Best regards // My Atea team
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Wrong prio
Hi
The prio in cases is sometimes wrong. a critical case can sometimes be shown as "low"
Picture has been taken 5 sec apart
1 voteOur service team couldn’t find an error or replicate the error.
If the error should reacure, please contact you SDM for quick support.
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