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Settings and activity

5 results found

  1. Ticket categories visible to customer

    5 votes

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    under review  ·  1 comment  ·  My Atea » Ticket information  ·  Admin →
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    AdminSofia Meijer (Project Manager, ATEA) commented  · 

    In the ticket list view it would be good to sort list after product category; printer, notebook, tablet, accessories etc.

  2. Name on bookmarks

    4 votes

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    put on hold  ·  1 comment  ·  My Atea » Bookmarks  ·  Admin →
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    AdminSofia Meijer (Project Manager, ATEA) commented  · 

    I would like to name my bookmarks after my own preferences. It would make it easier for me to relate the bookmark to a specific order/person/ticket etc.

    AdminSofia Meijer (Project Manager, ATEA) shared this idea  · 

  3. Overview of assets with warranty

    9 votes

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    3 comments  ·  My Atea » Reports  ·  Admin →
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    accepted for development  ·  AdminSofia Meijer (Project Manager, ATEA) responded

    Hi,

    We're happy to inform that the first steps are taken to show if a product still has warranty before starting a warranty request from within My Atea. Not all manufacturers will be supported from start, but we'll work to get all major ones into the solution. 

    // My Atea team

    AdminSofia Meijer (Project Manager, ATEA) supported this idea  · 
    An error occurred while saving the comment
    AdminSofia Meijer (Project Manager, ATEA) commented  · 

    I would like to see if my product still has warranty before starting an error report.

    AdminSofia Meijer (Project Manager, ATEA) shared this idea  · 

  4. Notified by sms

    3 votes

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    0 comments  ·  My Atea » Notifications  ·  Admin →
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    AdminSofia Meijer (Project Manager, ATEA) shared this idea  · 

  5. Notification on delivery stop - SWEDEN

    6 votes

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    under review  ·  0 comments  ·  My Atea  ·  Admin →
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    AdminSofia Meijer (Project Manager, ATEA) supported this idea  ·