Customer satisfaction survey for orders
Customer satisfaction survey for orders
There is a need to track down customer satisfaction regarding orders through Atea eShop. The point is to sort out feedback from order shipping time, how complete the shipment is, how good the pre-installation was etc.
Similar Customer satisfaction survey is done to Service Desk tickets. After the ticket is closed user gets a survey. The similarity should be done for orders too.
1
vote
Jussi Känsälä
shared this idea
Hi,
We will take this further to the account team and let them work with eShop on how we measure the customer satisfaction and how it can be improved.