Skip to content
← How can we give you the digital experience you want? We'd love to get your feedback!

My Atea

Your feedback is important to us!

Please share an idea, give feedback on existing functionality or vote on allready existing ideas.

My Atea

Categories

JUMP TO ANOTHER FORUM

(thinking…)

How can we improve functionality and features in My Atea?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

5 results found

  1. Replacement units, serial numbers

    It would be great if the new serial number was written as a comment in insurance and/or warranty cases where a unit is being replaced. This to make it easier when looking for a specific order, try to figure out which computer is what and belongs to which case.

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Ticket information  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. Search ticket by serial number

    Search ticket on serial number.

    4 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Ticket information  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. Ticket categories visible to customer

    Hi,
    As a customer, I would like to see also the categories of tickets.

    5 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    under review  ·  1 comment  ·  Ticket information  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  4. Search Tickets by time period

    As a user I want to be able to search my tickets within a specified time period. The same function as exists both in Orders & Invoices.

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Ticket information  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  5. Highlighted sorting of ticket list

    As a user I would like the chosen sorting of ticket list to be highlighted so that I know the sorting order of the list.

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    accepted for development  ·  0 comments  ·  Ticket information  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
  • Don't see your idea?