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My Atea

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My Atea

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7 results found

  1. Change conversation order

    Can we change the order of the conversation window so we have the newest answers at the top?

    1 vote

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    0 comments  ·  Ticket information  ·  Admin →
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  2. Conversationorder

    Can we change the order of the conversation so we have the newest answers at the top :-)

    1 vote

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    0 comments  ·  Ticket information  ·  Admin →
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  3. Filter on ticket type

    I suggest that a filter function be implemented per column in ticket list to sort out, for example, INC and only see CS, or to only see CS from a specific customer.

    1 vote

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    0 comments  ·  Ticket information  ·  Admin →
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  4. Search ticket by serial number

    Search ticket on serial number.

    4 votes

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    1 comment  ·  Ticket information  ·  Admin →
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  5. Ticket categories visible to customer

    Hi,
    As a customer, I would like to see also the categories of tickets.

    5 votes

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    under review  ·  1 comment  ·  Ticket information  ·  Admin →
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  6. Search Tickets by time period

    As a user I want to be able to search my tickets within a specified time period. The same function as exists both in Orders & Invoices.

    2 votes

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    1 comment  ·  Ticket information  ·  Admin →
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  7. Highlighted sorting of ticket list

    As a user I would like the chosen sorting of ticket list to be highlighted so that I know the sorting order of the list.

    1 vote

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    accepted for development  ·  0 comments  ·  Ticket information  ·  Admin →
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