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My Atea

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My Atea

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5 results found

  1. Tracking link bug.

    I would like to report a bug. When my ordrer got two lines. And they get shipped seperatly from Also. The tracking link to line 2 is for line number 1. This made me not abel to track line 2. Examle ordrer: 3653430

    1 vote

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    0 comments  ·  Order information  ·  Admin →
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  2. Notify me on orders that needs approval

    I want to be notified on orders in queue for approval, for example in "Needs your attention" on dashboard.

    1 vote

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    0 comments  ·  Order information  ·  Admin →
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  3. Show order comment in My Atea in order details

    What you enter in the comment field on an order in eShop, needs to be visible in My Atea. See attached picture.

    1 vote

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    planned for release  ·  2 comments  ·  Order information  ·  Admin →
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  4. Searching for an order with a tracking code

    It would be great if you could use a tracking code (e.g. Postin) to apply for an order in the order portal.

    Now a notification comes from Posti that Atea Finland logistics has sent the package to the delivery address, but nothing else is known about the order other than the parcel number, quantity and weight.

    2 votes

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    0 comments  ·  Order information  ·  Admin →
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  5. Cancel Order Request

    It would be nice, if there was a possibility to send a Cancel Order Request from within my.atea.dk/Orders. Instead of being depended on a email or making a call within opening hours Atea Customer Care.
    That way, CC could get back on the request to confirm or deny cancellation of the specific order.

    5 votes

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    accepted for development  ·  0 comments  ·  Order information  ·  Admin →
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