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1. Increase number of licenses

   When adding licenses to a subscription and add it to the shopping cart it looks like you're placing an order for the total number of licenses, i.e. not just the add-on. It's a bit confusing.
   I would like you to place an order for the add-on licenses and that they are what is visible in the shopping cart instead of the total amount of licenses as it is now.

   Example: we have 1230 M365 E3 licenses and I want to add another 20. Then I only want to see the number added, qty of 20. It creates confusion when you I see 1250 in total in the shopping cart and the total amount is huge, i.e. for all licenses.

   When adding licenses to a subscription and add it to the shopping cart it looks like you're placing an order for the total number of licenses, i.e. not just the add-on. It's a bit confusing.
   I would like you to place an order for the add-on licenses and that they are what is visible in the shopping cart instead of the total amount of licenses as it is now.

   Example: we have 1230 M365 E3 licenses and I want to add another 20. Then I only want to see the number added, qty of 20. It creates confusion when you… more

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   1 comment  ·  Software  ·  Delete…  ·  Admin →
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   under review  ·  AdminSofia Meijer (Project Manager, ATEA) responded

   Hi,

   Thanks for your feedback, it's valuable to us.

   We will have a look at how the experience at checkout can be improved.

   Best regards // My Atea team