6 results found
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Notify me on orders that needs approval
I want to be notified on orders in queue for approval, for example in "Needs your attention" on dashboard.
1 voteHi,
Thanks for your feedback. This is being looked into.
Best regards // My Atea team
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Show order comment in My Atea in order details
What you enter in the comment field on an order in eShop, needs to be visible in My Atea. See attached picture.
1 vote -
Searching for an order with a tracking code
It would be great if you could use a tracking code (e.g. Postin) to apply for an order in the order portal.
Now a notification comes from Posti that Atea Finland logistics has sent the package to the delivery address, but nothing else is known about the order other than the parcel number, quantity and weight.
2 votesHi,
Thanks for your feedback!
We are working on a solution to present additional tracking info and enhancing the search in the portal.
// My Atea team
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Direct link to product information in eShop
It would be good if the name or/and article number in order view was clickable and contained a direct link to eShop and product information.
2 votesHi,
This can't be prioritized at the moment, but we'll keep it in our backlog.
// My Atea team
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1 vote
Hi,
This idea will be put on hold until we can tell it's a need from a majority of our customer users.
Best regards // My Atea team
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Cancel Order Request
It would be nice, if there was a possibility to send a Cancel Order Request from within my.atea.dk/Orders. Instead of being depended on a email or making a call within opening hours Atea Customer Care.
That way, CC could get back on the request to confirm or deny cancellation of the specific order.4 votesHi,
We will start defining this request for development.
BR My Atea Team
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