8 results found
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Show order comment in My Atea in order details
What you enter in the comment field on an order in eShop, needs to be visible in My Atea. See attached picture.
1 voteHi,
Thanks for your feedback. This functionality is accepted for development and is in progress.
Best regards // My Atea
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Number of products with specific Forms data
When you are on an order in My Atea where you have filled in the form data. Under the "Form data" tab, it should really show the COUNT of each config/answer/choice in the form. Now I only see a total of how many products were answered on the form, not the details of how many of each if there are multiple choices
0 votes -
Filter on agreement
For example, in Order view I want to filter on agreement and be able to filter out mobilephones and not get computers at the same time as they are on a different agreement.
1 vote -
Searching for an order with a tracking code
It would be great if you could use a tracking code (e.g. Postin) to apply for an order in the order portal.
Now a notification comes from Posti that Atea Finland logistics has sent the package to the delivery address, but nothing else is known about the order other than the parcel number, quantity and weight.
2 votesHi,
Thanks for your feedback!
We are working on a solution to present additional tracking info and enhancing the search in the portal.
// My Atea team
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Direct link to product information in eShop
It would be good if the name or/and article number in order view was clickable and contained a direct link to eShop and product information.
2 votesHi,
This can't be prioritized at the moment, but we'll keep it in our backlog.
// My Atea team
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Highlight product (order line) that's out of stock
Whenever a product is out of stock and listed I would like that specific product to be highlighted somehow in order history so that I can identify the product and reason to why my order is beeing hold from shipment. I would like to have an indicator that shows me which product it is so that I don't have to check all products in eshop to find out which one is out of stock and is stopping my order.
3 votesHi,
We will look into this.
Thank you. -
1 vote
Thanks for your feedback!
There is an option to download an invoice as pdf. All orderinformation is included there as well.
Br // My Atea team
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Cancel Order Request
It would be nice, if there was a possibility to send a Cancel Order Request from within my.atea.dk/Orders. Instead of being depended on a email or making a call within opening hours Atea Customer Care.
That way, CC could get back on the request to confirm or deny cancellation of the specific order.4 votesHi,
We will start defining this request for development.
BR My Atea Team
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