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How can we improve functionality and features in My Atea?

My Atea: Ticket information

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Ticket categories visible to customer

Hi,
As a customer, I would like to see also the categories of tickets.

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Anssi Alapoikela shared this idea  ·   ·  Report…  ·  Admin →
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  • Mattias Holmlund commented  ·   ·  Report

    I suggest that a filter function be implemented per column in ticket list to sort out, for example, INC and only see CS, or to only see CS from a specific customer.