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My Atea

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My Atea

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How can we improve functionality and features in My Atea?

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26 results found

  1. We need a filter to see all the credit notes.

    1 vote

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    1 comment  ·  Invoice information  ·  Admin →
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    in progress  ·  AdminSofia Meijer (Project Manager, ATEA) responded

    Hi,

    Thanks for your feedback. This is something that we have started to look into and we'll update you when we know when in time it can be available to Norwegian My Atea users.

    Best regards // My Atea team

  2. Notify me on orders that needs approval

    I want to be notified on orders in queue for approval, for example in "Needs your attention" on dashboard.

    1 vote

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    0 comments  ·  Order information  ·  Admin →
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  3. Show order comment in My Atea in order details

    What you enter in the comment field on an order in eShop, needs to be visible in My Atea. See attached picture.

    1 vote

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    planned for release  ·  2 comments  ·  Order information  ·  Admin →
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  4. Search for server names (CI names)

    It would be nice to be able to search for one of our server names, and see all related
    tickets/incidents.

    1 vote

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    0 comments  ·  Search  ·  Admin →
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  5. Notifications & custom reports for all functions

    Bits of this has been posted as an idea, but I'd like see notification possible for more, rather then just 1 or 2 specific things.

    Possibility to configure notifications to all major functions within My Atea, such as;

    All below should support having either 1 or multiple SMTP addresses assigned for notification.

    Orders - (Alert if order is stopped or paused for any reason)

    Tickets - (Add specific date/time to notify that ticket has exceeded set time)

    Invoices - (Due payments or other issues)

    Reports - (New reports generated, or similar)

    Also, support notification for custom made Weekly/Monthly or Yearly…

    1 vote

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    under review  ·  0 comments  ·  Notifications  ·  Admin →
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  6. Filter on Contact

    Would like to be able to filter on contact person

    0 votes

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    needs more votes  ·  1 comment  ·  General  ·  Admin →
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