20 results found
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Clarify "Edit" vs creating new subscription
Hi!
Quick feedback on this view (see screenshot). You can make the options a bit more clear or highlighted. Just so you don't start new subscriptions without thinking or reading the smaller text.1 voteHi,
Thanks for your feedback!
We will have our design team to look at how and if this could be improved.
Best regards // Atea
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The overview for orders
The categories for displaying our orders lack a field with the total cost for the orders.
1 voteHi,
Thanks for your feedback!
All list views have the option to add columns. You find more columns to add to your list under the three lines on the top right of the list with columns.
We hope this is what you are searching for, but please give more feedback if it's not sufficient.
Best regards // My Atea team
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Software overview
Make it possible to dynamically or manually expand the width of the softwareview.
2 votesHi,
All list views in My Atea are made wider and there is development ongoing to make the rows expandable.
Best regards // My Atea team
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Slow platform
This platform is too slow, takes long time to load
1 voteHi,
We have done work on the performance and hope you find the platform a lot quicker in response time. Please give feedback if possible.
Best regards // My Atea team
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Billing cycle
It looks strange that the "Å" is cut on top. Minor issue, but a bit disturbing.
1 vote -
Mobile friendly page
Can you make the page more user friendly for mobile use. It is impossible to use in mobile view today.
1 voteHi,
Thanks for your feedback!
We will put focus to develop the user experience in smaller devices. There is no exact time frame to present right now, but we'll keep you updated.
Best regards,
My Atea team
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Color coding on licenses/subscriptions about to expire
I would like to have color coding on licenses/subscriptions that are about to expire. This is available in Atea Cloud Portal today and is a great help. Yellow and red for expire date that is in a near future, rest is green.
2 votesColor coding on subscriptions is in development.
Best regards // My Atea team
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1 vote
Hi,
Thanks for your feedback. This is something that we have started to look into and we'll update you when we know when in time it can be available to Norwegian My Atea users.
Best regards // My Atea team
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Filter on Contact
Would like to be able to filter on contact person
0 votes -
Notify me on orders that needs approval
I want to be notified on orders in queue for approval, for example in "Needs your attention" on dashboard.
1 voteHi,
Functionality is accepted for development and we hope that we will have the functionality out soon.
Best regards // My Atea team
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4 votes
Hi,
Thanks for your feedback! This is something that we're looking into how to solve.
We'll update here as we proceed.
Best regards // My Atea team
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Show order comment in My Atea in order details
What you enter in the comment field on an order in eShop, needs to be visible in My Atea. See attached picture.
1 vote -
Make Excel export possible to ALL My Atea list
Need for possibility to export all lists in My Atea to excel and/or PDF. We higly need this.
4 votes -
Searching for an order with a tracking code
It would be great if you could use a tracking code (e.g. Postin) to apply for an order in the order portal.
Now a notification comes from Posti that Atea Finland logistics has sent the package to the delivery address, but nothing else is known about the order other than the parcel number, quantity and weight.
2 votesHi,
Thanks for your feedback!
We are working on a solution to present additional tracking info and enhancing the search in the portal.
// My Atea team
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Search for server names (CI names)
It would be nice to be able to search for one of our server names, and see all related
tickets/incidents.1 voteHi,
We will look into this and how to make this a good user experience for you as a customer.
Best regard My Atea team
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Stock keeping insights
Insight into customer-specific stock details:
Current stock. Stock purchase points. Total stock. Amount purchased at each purchase point.Delivery times from vendor on products kept in customer-specific stock.
Able to adjust stock purchase points/total stock/amount purchased at specific purchase points directly in myatea.
2 votesHi,
This is a larger discussion point internally within Atea but we will continue to follow the output from the discussions and update when we have more information.
BR My Atea Team
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Search Tickets by time period
As a user I want to be able to search my tickets within a specified time period. The same function as exists both in Orders & Invoices.
2 votesAlready planned and is in the current development
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Customer Collaboration area in MyAtea.
Share files (agreements, plans, reports and other documents), calendars via MyAtea.
* Ability to control access to specific projects etc
* Integration to Microsoft Teams?2 votes -
Notifications & custom reports for all functions
Bits of this has been posted as an idea, but I'd like see notification possible for more, rather then just 1 or 2 specific things.
Possibility to configure notifications to all major functions within My Atea, such as;
All below should support having either 1 or multiple SMTP addresses assigned for notification.
Orders - (Alert if order is stopped or paused for any reason)
Tickets - (Add specific date/time to notify that ticket has exceeded set time)
Invoices - (Due payments or other issues)
Reports - (New reports generated, or similar)
Also, support notification for custom made Weekly/Monthly or Yearly…
1 vote -
Notified by sms
I want to get notified on bookmarked items on sms.
3 votesCentralized notification solution is under review.
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