Skip to content
← How can we give you the digital experience you want? We'd love to get your feedback!

My Atea

Your feedback is important to us!

Please share an idea, give feedback on existing functionality or vote on allready existing ideas.

My Atea

Categories

JUMP TO ANOTHER FORUM

(thinking…)

How can we improve functionality and features in My Atea?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

27 results found

  1. Search Tickets by time period

    As a user I want to be able to search my tickets within a specified time period. The same function as exists both in Orders & Invoices.

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Ticket information  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. Cancel Order Request

    It would be nice, if there was a possibility to send a Cancel Order Request from within my.atea.dk/Orders. Instead of being depended on a email or making a call within opening hours Atea Customer Care.
    That way, CC could get back on the request to confirm or deny cancellation of the specific order.

    5 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    accepted for development  ·  0 comments  ·  Order information  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. Overview of assets with warranty

    I would like to get an overview of assets that has warranty and which assets that are running out of warranty.

    9 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    3 comments  ·  Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    accepted for development  ·  AdminSofia Meijer (Project Manager, ATEA) responded

    Hi,

    We're happy to inform that the first steps are taken to show if a product still has warranty before starting a warranty request from within My Atea. Not all manufacturers will be supported from start, but we'll work to get all major ones into the solution. 

    // My Atea team

  4. Name on bookmarks

    User wants to create their own personal labels/names on bookmarks, so that they quicker can identify what it is about.

    4 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    accepted for development  ·  1 comment  ·  Bookmarks  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  5. Customer Collaboration area in MyAtea.

    Share files (agreements, plans, reports and other documents), calendars via MyAtea.
    * Ability to control access to specific projects etc
    * Integration to Microsoft Teams?

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    under review  ·  0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  6. Notifications & custom reports for all functions

    Bits of this has been posted as an idea, but I'd like see notification possible for more, rather then just 1 or 2 specific things.

    Possibility to configure notifications to all major functions within My Atea, such as;

    All below should support having either 1 or multiple SMTP addresses assigned for notification.

    Orders - (Alert if order is stopped or paused for any reason)

    Tickets - (Add specific date/time to notify that ticket has exceeded set time)

    Invoices - (Due payments or other issues)

    Reports - (New reports generated, or similar)

    Also, support notification for custom made Weekly/Monthly or Yearly…

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    under review  ·  0 comments  ·  Notifications  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  7. Notified by sms

    I want to get notified on bookmarked items on sms.

    3 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Notifications  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
2 Next →
  • Don't see your idea?